COVID-19 Business Impact Survey -

Our GPS technology is used by businesses in a variety of transportation and field service industries—industries currently feeling the effects of COVID-19. We wanted a deeper understanding of the concerns and challenges our customers are facing, so we asked our customers to let us know how the outbreak was affecting them. We think the insights that were so generously shared can be helpful as businesses begin to plan ahead for recovery and prosperity after the current crisis ends.

Key Findings

98% of those surveyed said they are concerned about the effect of the outbreak on their business.

Top concerns include:

  • Short-term financial impacts due to a disruption in business.
  • Long-term ability of the business to financially recover from these impacts.
  • Potential reductions in workforce or layoffs during this time.

As of mid-April 2020, 89% of the businesses surveyed were still operational, but more than 75% of those businesses have made adjustments to operations because of the outbreak. Ten percent of the businesses surveyed have closed temporarily.

We asked:
How long do you expect these effects or changes in daily operations to continue as a result of the outbreak?

1-3 weeks


4-6 weeks


2-3 months


4-6 months


6+ months


Fleet-based businesses drive. It’s a simple way to measure the health of their industries: if they are working, they are on the road. We analyzed anonymous mileage data for more than 43,000 customers and broke it out by industries to get a better understanding of which have been the hardest hit during this crisis, and which are starting to recover.

*Included a holiday

Home and office-based services such as HVAC, cleaning, and restoration have been especially hard hit since March 2020. These industries saw an almost 15% drop in daily mileage from February to April. Construction was another industry showing the impact of nationwide shut downs. Construction customers showed stagnant growth in mileage in March, and a 4% drop in miles driven in April. One industry potentially seeing less of an impact is landscaping. Between February and June, our landscaping customers have increased daily mileage by 47%.

"It has affected every area of our business, our operations, marketing, administrations as well as each of our personal lives."

-Survey Response

Most common adjustments to business include:

  • Changes in number of employees.
  • Reduction in spending on non-essential business items.
  • Reduced work hours for retained employees.
  • Precautionary measures for the health of employees including wearing PPE, social distancing, limiting services, and increased sanitation measures.

The majority of respondents anticipate these changes to remain in effect for a minimum of two to three months, and 80% expect a revenue decrease for the current fiscal year. Another key concern is the availability of PPE for employees.

We asked:
Do you feel like your business is taking enough action to minimize the impact of COVID-19?

"Customers ask if we provide gloves and masks for our employees to wear at their moving job. We tell them we do not have any, but if they do, to provide them to the movers when they arrive on site"

-Survey Response

Read More About Our COVID-19 Findings

Read more by downloading our free .pdf, including helpful demographic and industry-specific information including:

  • Landscaping
  • Construction
  • Field Service
  • and Trucking/Transportation

Download .PDF

More COVID-19 Downloads

Recovering from COVID-19

As the cities, counties, and states slowly begin to work towards a new normal, many businesses are wondering what, exactly, normal now looks like. Whether your business has been shut down in recent weeks, or operating under new policies and procedures, you are likely still seeing repercussions from massive shelter in place orders. Now is a great time to take stock and make some strategic decisions about what’s next for your business.

Download .PDF

Top 4 Concerns from COVID-19 for Every Fleet-Managed Business

Businesses that depend on their fleets are faced with a number of concerns as the COVID-19 pandemic continues. The new normal that we face in our day-to-day lives have forced many to make changes to suit what’s best for the health of employees as well as what’s best for companies as a whole.

Download .PDF

5 Fleet Management Mistakes Costing You Big Money During COVID-19   

Without the ability to observe workflows and employee behaviors first-hand, managers of fleet-based businesses often have to make decisions based on limited information or anecdotal evidence provided by their drivers and customers. This disconnect can lead to a number of common fleet management mistakes, and can ultimately cost your business big money. Here’s the good news: many of the most common fleet management mistakes are easy to correct using GPS tracking devices.

Download .PDF

Evaluate Your Fleet Management to Minimize the Blow from COVID-19

When a crisis occurs, it’s important to know where your stuff is. Linxup is here to help. The COVID-19 pandemic took a hit on many service companies across the country, but it doesn’t have to take your business out. Our GPS tracking tools allow you to know where your vehicles and equipment are when they are needed the most.

Download .PDF

How to Mitigate Risk to Your Fleet During COVID-19

Times of uncertainty can put any business at risk, making managers and owners more cautious when it comes to implementing decisions. Companies across America are experiencing hardships when it comes to keeping employees and maintaining their business with as little risk as possible during the COVID-19 pandemic.

Download .PDF