Join Our Team

ABOUT LINXUP

If you are looking for “the right opportunity” with a fast-growing company, with great people, doing great work, look no further. Linxup develops easy-to-use, location-based software solutions. Key areas of emphasis include GPS fleet management and mobile workforce solutions that serve the needs of thousands of small to mid-sized service companies. We have offices across the country, headquartered in St. Louis, MO. Linxup has made the Inc. 5000, Most Successful Companies in America list three years in a row and was recently recognized as one of St. Louis’ Fastest Growing Companies and Best Places to Work (per the St. Louis Business Journal). Linxup delivers robust, GPS solutions that give businesses the tools they need to improve fleet management, increase mobile worker productivity, and reduce operating costs. We market our services to both businesses and consumers through highly recognized brands such as Linxup and MOTOsafety.

ABOUT THE POSITION

We are currently looking for an Inbound Sales Representative (ISR) to increase the sales from our existing customer base through both outbound calling efforts and closing inbound sales requests. The ISR should be a self-starter with a track record of successful, credible lead follow-up and sales development experience at multiple executive levels within a small to medium sized organization. Success in this role has potential to grow into a Customer Success Specialist or Account Executive position in the future. We are growing FAST!

ESSENTIAL FUNCTIONS – RESPONSIBILITIES:

• Competitive personality with a track record of over-achieving quota

• High velocity phone skills with the ability to keep up with high demand

• Excellent verbal and communication skills

• Close inbound leads

• Find sales opportunities through outbound cold calls and email

• Strong listening skills to uncover hidden objectives and to fully understand and qualify needs

• Achieve monthly quotas

• Research accounts, identify decision makers, and generate interest in our platform

• Maintain your database of prospects within your assigned territory

• Respond to questions, concerns, and feedback in a positive, empathetic and consultative manner; escalating internally when appropriate.

• Work cross functionally to identify cross sell opportunities that lead to new business results

• Ask for and leverage client referrals, associations and networking to pass leads to our sales teams.
• Other duties as assigned

QUALIFICATIONS

• Lead Qualification / Business Development / Sales experience required

• 1-2 years of related sales experience

• College degree preferred but not required

• Experience working with Salesforce.com or similar CRM

• Familiarity with cloud based software services (SaaS) is a plus
• Strong ability to learn new technology and adapt quickly

• Strong ability to effectively manage your time and prioritize across multiple customers and deadlines with the help of a CRM

• Ability to review customer performance data and trigger customer outreach accordingly

• Self-motivated, high energy & dynamic inside sales and online presence

• Proven ability to work in high-energy sales team environment as a team player

• Proven ability to succeed in an ever evolving, metrics-driven environment

• Must have strong verbal and written communication skills

• Exhibits a strong desire to develop and maintain professional relationships externally and internally

• Proficient with Microsoft Office (Excel, Word, PowerPoint) required

• Strong listening and coaching skills

• Ability to multitask and manage your time accordingly

WORK ENVIRONMENT

• Fast-paced environment with opportunities for growth and reward

• Rapidly growing organization that is looking to promote from within

• Company promotes work/life balance to achieve maximum performance professionally and personally

COMPENSATION AND BENEFITS

We value hard work and on-the-job-excellence, so we offer competitive compensation and benefits packages:

• Position offers a competitive base salary

• Attainable Quota with Full Commission Potential

• Medical, Dental, Vision, Life, and 401(k) benefits are offered

• Flex Time PTO

ABOUT THE POSITION

We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers. Our Customer Success team works with our most valued customers to engage them in using the licensed Linxup’s telematics software solutions in their day to day operations of their business. This role partners with our customer success, sales and product teams to deeply understand how each customer is using our solution today, engage and educate the customer by sharing best practices to expand their use, identify opportunities for new solutions, and ensure the customer understands the long term inherent value for our solution. Success is this role is measured through customer engagement, growth and retention, along with the referrals generated from your interactions. If you have the right mindset and skillset to be successful and execute the responsibilities for this role, we would love to hear from you!

ESSENTIAL FUNCTIONS – RESPONSIBILITIES

• Deliver a positive Linxup customer experience for our customers; owning the success of the customer journey through providing timely and appropriate resources and guidance the leads to high level of customer retention
• Work with clients to establish their personal goals with our solution, and purposely work with them to achieve their goals
• Manage expectations and deadlines with customers to keep them on track for a successful onboarding experience.
• Internal and External Advocate: Be our customer’s go-to person and navigate internal processes to provide the best outcome for the client and our market
• Respond to questions, concerns, and feedback in a positive, empathetic and consultative manner; escalating internally when appropriate
• Build strong, consultative relationships with our customers, their fleet managers and business owners, to ensure they can confidently use the Linxup platform
• Establish a high level of personal credibility and build strong relationships to improve customer satisfaction
• Monitor customer health, usage, and activity to assess risk and apply retention initiatives
• Recognize trends in the customer life cycle and collaborate with internal teams on solutions to improve the customer experience
• Establish a trusted/strategic advisor relationship with each assigned client
• Be comfortable interacting with the customers leveraging all manners of communication, including phone calls, email, social networks, and webinars
• Work cross functionally to identify cross sell opportunities that lead to new business results
• Proactively engage with customers to communicate new product features that bring value to their business needs
• Ask for and leverage client referrals, associations, and networking to pass leads to our sales teams
• Other duties assigned

QUALIFICATIONS

• Related Bachelor’s Degree required (Sales, Marketing, Business Administration etc.)
• A 3+ year work history in Sales and Marketing related roles within a SaaS organization, preferably in customer success or similar roles
• Genuine passion for creating a positive experience and bringing meaningful value to our customers
• Team oriented individual who enjoys collaborating with others
• Strong ability to effectively manage your time and prioritize across multiple customers and deadlines with the help of a CRM
• Ability to review customer performance data and trigger customer outreach accordingly
• Effective and respectful communication on the phone, through email and in person. You can confidently interact with all levels of an external organization
• A passion for building business plans, and executing strategic initiatives with your customers
• Comfortable in a fast-paced technology company, start-up experience is a plus
• Proven ability to succeed in an ever evolving, metrics-driven environment
• Previous experience in a role directly managing customer success and onboarding customers into a new solution
• Strong self-initiative and proactive problem solving

WORK ENVIRONMENT

• Fast-paced environment with opportunities for growth and reward
• Company promotes work/life balance to achieve maximum performance professionally and personally

COMPENSATION AND BENEFITS

We value hard work and on-the-job-excellence, so we offer competitive compensation and benefits packages:

• Position offers a Base Salary
• Attainable Quota with Full Commission Potential
• Medical, Dental, Vision, Life and 401(k) benefits are offered
• Flex Time PTO

ABOUT THE POSITION

We are currently looking for a Business Development Representative (BDR) to increase the qualified pipeline of new opportunities for our Sales teams through both outbound calling efforts and inbound lead conversion. The BDR should be a self-starter with a track record of successful, credible lead follow-up and sales development experience at multiple executive levels within a small to medium sized organization. Success in this role has potential to grow into an Account Executive position in the future. We are growing FAST!

ESSENTIAL FUNCTIONS – RESPONSIBILITIES:

• Competitive personality with a track record of over-achieving quota
• High velocity phone skills with the ability to keep up with high demand
• Excellent verbal and communication skills
• Convert inbound leads into qualified business opportunities
• Find sales opportunities through outbound cold calls and email
• Strong listening skills to uncover hidden objectives and to fully understand and qualify needs
• Set up qualified opportunities for our account executives
• Achieve monthly quotas
• Research accounts, identify decision makers, and generate interest in our platform
• Maintain and expand your database of prospects within your assigned territory
• Other duties as assigned

QUALIFICATIONS

• Lead Qualification / Business Development experience required
• College degree preferred but not required
• Experience working with Salesforce.com or similar CRM
• Familiarity with cloud based software services (SaaS) is a plus
• Strong ability to learn new technology and adapt quickly
• Self-motivated, high energy & dynamic inside sales and online presence
• Proven ability to work in high-energy sales team environment as a team player
• Must have strong verbal and written communication skills
• Exhibits a strong desire to develop and maintain professional relationships externally and internally
• Proficient with Microsoft Office (Excel, Word, PowerPoint) required
• Strong listening and coaching skills
• Ability to multitask and manage your time accordingly

WORK ENVIRONMENT

• Fast-paced environment with opportunities for growth and reward
• Rapidly growing organization that is looking to promote from within
• Company promotes work/life balance to achieve maximum performance professionally and personally

COMPENSATION AND BENEFITS

We value hard work and on-the-job-excellence, so we offer competitive compensation and benefits packages:

• Position offers a competitive base salary
• Medical, Dental, Vision, Life, and 401(k) benefits are offered
• Flex Time PTO